Customer replies
A draft response in the customer's language. Feya asks for the missing information you would ask for.
feya.online
Feya is an AI front-office assistant for service businesses. It reads customer messages, prepares replies, quotes, follow-ups, and paperwork in your voice, with your rules. Nothing goes out without your approval.
Moving companies. Contractors. Consultants. Small agencies. Clinics. Anyone running a business where the same emails, quotes, and follow-ups eat the hours that should go to actual work.
If customer messages keep pulling you away from the work, Feya is for you.
A draft response in the customer's language. Feya asks for the missing information you would ask for.
Drafts based on your rates, your rules, and your standards. You review and approve before anything is sent.
Feya looks at the photos customers send, estimates volume, applies your buffer rule, and includes it in the draft.
Deposit invoices, formal offers, and follow-ups are prepared in your billing system, then posted only on your go-ahead.
Every date in a thread becomes a calendar entry. Every promised follow-up gets done. You stop holding it all in your head.
approval flow
You control Feya through the tool of your choice.
example view
A simple operating view shows inbox flow, pending drafts, quotes, invoices, corrections, and the rules Feya learned from you.
Quote readyLead qualified · photos checked · buffer rule applied
Reply draftCustomer asking for availability in French
Deposit invoicePrepared in billing, waiting for go-ahead
Illustrative example. Not live data.
One workflow at a time. Pick the part of the inbox that hurts most. We build that, you see it work, then we add more.
Your pricing, customer types, decision rules, tone, and the things you would never let an assistant do without asking.
It drafts everything and sends nothing. You approve or correct. Every correction becomes a permanent rule.
You handle the decisions. Corrections become rules that Feya applies from then on.
Feya does not set prices. Feya does not book jobs. Feya does not send anything to a customer until you say go.
You get the repeated work handled without giving up the calls that need your judgment.
Telegram, WhatsApp, or email. Feya uses whatever approval channel you already use.
Every email tagged. Every action logged. Every rule written down.
One message. Feya goes quiet until you turn it back on.
Yes. Feya writes in your tone, in your customer's language, using your phrasing. Every correction you make sticks.
You see drafts before they send. Mistakes get caught in review and turned into rules that Feya applies from then on.
Only what you explicitly allow. By default, Feya drafts and you approve.
Setup fee plus monthly. We scope it to your business on a first call.
One workflow at a time. Pick the part of the inbox that hurts most. We build that. You see it work. Then we add more.
Feya can be configured for EU data handling, scoped access, audit logs, and approval-only actions. Credentials stay outside prompts and are injected only when an approved tool action needs them.