Check the details
Feya reviews the enquiry and flags missing information, such as the moving date, addresses, floors, lift access, or photos.
AI support for moving companies
Spend less time on enquiries and quotes.
We set up Feya to help with your customer enquiries. It checks for missing details and prepares reply and quote drafts using your rates and rules. You review the work before it goes to customers.
We handle setup and ongoing support.
Start with one part of your work.
Your rates.
Your rules.
Your review.
Moving enquiryExample
“We’re moving a two-bedroom flat next month. Could you send a quote?”
Property: two-bedroom flat
Moving date & addresses needed
Floors & lift access to confirm
Next step: a reply draft for your review
01 Your rates and rules
02 Drafts for review
03 Setup and ongoing support
Connectors
Messaging, email and files.
AI providers
A provider selected for your workflow.
Examples to discuss for your pilot. We confirm availability and connections before setup.
01 / A connected workflow
From enquiry to quote. One connected flow.
See how an enquiry and photos can become a complete quote, an invoice draft, and a clear update for the owner.
This illustrative demo shows a workflow configured around your tools, business rules, and approval steps.
Read the video transcript
- An enquiry arrives.
A client emails about a move and attaches a photo. Feya reads the request and analyses the photo to help identify what needs moving.
- Your business rules guide the work.
Feya applies the configured services, rates, and approval rules, and flags details that still need confirmation.
- Missing details get a follow-up.
Feya asks the client to confirm the moving date, lift access, and parking. The client replies and requests parking permits.
- A complete quote takes shape.
In the connected platform, Feya prepares the scope, addresses, services, rates, and terms for manager review. The example totals €1,250 excluding VAT, with a 30% deposit, the balance after the move, and 14-day validity.
- An accepted quote becomes an invoice draft.
After manager approval and client acceptance, the quote details carry through to an invoice draft, ready for the agreed approval step.
- The owner stays informed.
A Telegram update says, “Jamie’s paperwork is ready,” and reports the quote status and invoice draft. The reporting channel is chosen during setup.
- Bring your workflow to Feya.
Discuss a pilot at feya.online to agree your tools, rules, and review steps.
We confirm platform connections, reporting channels, and approval steps before your pilot starts.
02 / The first workflow
Start with enquiries and quote drafts.
Prepare a reply
Feya drafts a reply using your examples and preferred tone. You check it before it is sent.
Prepare a quote
Feya uses the rates and rules you provide to prepare a quote draft. It flags information that needs your judgment.
We agree what the pilot includes before setup. Other tasks, such as invoice drafts or reminders, can be discussed once the first workflow is useful.
03 / An example
See a draft before you decide.
We can walk through an example enquiry, the missing details, and the reply or quote prepared for review.
The customer enquiry
“Hi, we’re moving from a two-bedroom flat in Brussels to Leuven next month. Could you send us a quote?”
Details to check before quoting
- Moving date and both full addresses
- Floors, lift access, and parking at both properties
- Photos or a list of the items to move
The reply draft
Hi, thanks for getting in touch about your move.
To help us prepare a quote, could you share your preferred moving date and the full addresses in Brussels and Leuven?
Please also let us know the floor, lift access, and parking at each address. Photos or a list of the items you’re moving would help too.
Thank you!
Your review: check the questions and wording before sending.
04 / Setup and pilot
Start small.
Check whether it helps.
Setup time depends on your tools and the work included. We agree the schedule before starting.
Choose the work
We look at how you handle enquiries and choose one part to improve.
Set it up
We work with your rates, example replies, tools, and approval rules. We test sample cases before using it on live work.
Review the results
During the pilot, we check how much editing the drafts need and whether they save you time. We fix problems before discussing more tasks.
Service and price
Setup, then ongoing support.
There is a setup fee and a monthly service fee. We agree the work included, the support provided, and the price before you start. Any separate software or AI subscription costs are explained in advance.
Discuss a pilot05 / Before you start
A few good questions.
What will Feya do first?
We suggest starting with customer enquiries and quote drafts. The exact tasks are agreed for your pilot.
Do I need to change my software?
We check your current tools first and confirm what we can connect before you commit.
What happens when a draft is wrong?
You can correct it before it is sent. We review recurring mistakes and update the setup where needed. Drafts still need checking.
Does Feya make decisions for me?
You provide the rates and rules. You review prices and customer messages, and make the decisions that need your judgment.
How will we know if it is useful?
We compare the time you spend preparing and checking the work during the pilot. We also look at delays, missed enquiries, and mistakes.
Who handles setup and maintenance?
We do. The service includes the setup and ongoing support agreed for your pilot.
How is customer information handled?
Before setup, we explain what information Feya needs, which services process it, who can access it, and how it is stored. We agree the access needed for your workflow.
Show us how you handle an enquiry.
We will look at your current process and discuss whether a small pilot makes sense for your business.